Terms & Conditions

Access to wholesale pricing and ordering through Summit Supply US is available only to approved business customers. Applicants may be required to provide valid business information, resale certificates, tax-exemption documentation, or other information necessary to verify the account.

Summit Supply US reserves the right to approve, decline, suspend, or close an account when necessary, including in cases of incomplete information, payment issues, suspected misuse, or violation of these Terms & Conditions.

Unless otherwise stated, prices are quoted per case or according to the unit of measure shown on the applicable price list, invoice, or order confirmation.

Prices may change without prior notice due to supplier costs, market conditions, freight charges, product availability, promotional programs, or other factors. The price shown on the final order confirmation or invoice will apply to the order.

Volume discounts and promotional pricing may be subject to minimum quantities, availability, and expiration dates.

Applicable state and local sales tax will be charged where required unless valid resale or exemption documentation is on file and applies to the transaction.

Customers are responsible for providing accurate and current resale or exemption documentation. Summit Supply US may request updated or additional documentation before processing a tax-exempt order.

Most products are sold in full-case quantities unless otherwise stated. Minimum order quantities or minimum order values may vary by product, brand, category, promotion, or shipping destination.

Applicable minimums will be communicated before an order is finalized.

Submission of an order does not guarantee acceptance or product availability. An order is considered confirmed once Summit Supply US issues an order confirmation or invoice and any required payment has been received.

Inventory is subject to availability. If an item becomes unavailable or is available only in a reduced quantity, we may contact you with available options, including adjusting the quantity, selecting an alternative product, placing the item on backorder, or removing it from the order.

We will not substitute products without customer approval when the substitution materially changes the item ordered.

New accounts generally operate on prepayment unless other payment terms have been approved in writing.

Credit or Net payment terms may be offered to qualified customers following account review and are subject to continued approval.

Past-due balances may result in suspension of ordering privileges and may be subject to applicable late fees, collection costs, or interest where permitted by law and disclosed in the applicable agreement or invoice.

Orders are typically processed within 1–3 business days after payment is received and the order is confirmed.

Shipping and delivery dates are estimates and may vary depending on order size, destination, carrier availability, weather, freight conditions, and circumstances outside our control.

Shipping and freight charges will be communicated before the order is finalized.

Customers are responsible for providing a complete and accurate delivery address and for ensuring that the delivery location can receive the shipment.

Customers should inspect all shipments immediately upon delivery.

For palletized or freight shipments, visible shortages or damage should be noted on the carrier's delivery receipt or bill of lading whenever possible before the shipment is accepted.

Shortages, damaged cases, or incorrect items must be reported to info@summitsupplyus.com within 48 hours of delivery. Please include your order number, a description of the issue, and photographs where applicable.

Failure to report visible damage or shortages within the applicable period may affect our ability to process a claim with the carrier or supplier.

Unopened, unexpired products in their original case packaging may be eligible for return or credit within 14 days of delivery, subject to approval.

Opened cases, expired products, and products damaged after delivery are not eligible for return or credit.

Unauthorized returns may be refused. Restocking fees and return freight charges may apply to approved non-defective returns.

Approved returns may be credited to the customer's wholesale account, applied toward a future invoice, or refunded to the original payment method upon request and approval.

Please refer to our Return Policy for complete details.

Orders refused without prior authorization may be subject to return freight charges, carrier fees, storage charges, redelivery fees, and applicable restocking fees.

Additional charges resulting from an incorrect delivery address, missed delivery appointment, inaccessible delivery location, or other circumstances within the customer's control may also be the responsibility of the customer.

We make reasonable efforts to provide accurate product descriptions, case quantities, UPCs, images, specifications, and other product information.

Manufacturers may change packaging, labeling, ingredients, dimensions, case configurations, or other product characteristics without notice. Product images shown on our website or promotional materials are for reference and actual packaging may vary.

Customers should verify any product specifications that are material to their purchasing decision before placing a large order.

Summit Supply US supplies genuine products sourced through established suppliers and distribution channels.

Unless specifically stated otherwise, Summit Supply US does not manufacture the products it distributes and does not control manufacturer warranties, packaging changes, or product modifications.

Products purchased from Summit Supply US are intended for lawful resale or business use in the United States unless otherwise agreed in writing.

Customers are responsible for complying with all applicable federal, state, and local requirements relating to the resale, advertising, labeling, handling, storage, transportation, and sale of the products they purchase.

Customers are also responsible for complying with any applicable marketplace, retailer, manufacturer, or brand requirements associated with their resale activities.

Requests to cancel or modify an order should be submitted as soon as possible.

Once an order has been processed, packed, transferred to a carrier, or otherwise prepared for shipment, cancellation may no longer be possible or may be subject to applicable handling, restocking, or freight charges.

Promotional pricing, closeouts, special buys, and volume offers are subject to availability and may be modified or withdrawn at any time before an order is confirmed.

Unless otherwise stated, promotional offers cannot be combined with other discounts.

Summit Supply US is not responsible for delays or losses resulting from circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, labor disruptions, supplier interruptions, transportation shortages, governmental actions, or other similar events.

To the extent permitted by applicable law, Summit Supply US will not be responsible for indirect, incidental, or consequential losses resulting from shipping delays, product unavailability, or a customer's resale activities.

Summit Supply US may update these Terms & Conditions periodically to reflect changes in our operations, policies, or legal requirements.

The version posted on our website at the time an order is placed will apply to that transaction unless otherwise agreed in writing.