Frequently Asked Questions

We supply qualified businesses, including retailers, convenience stores, grocers, pharmacies, e-commerce sellers, and distributors. A valid resale certificate or other applicable tax-exemption documentation may be required to open a wholesale account.

Complete the application on our Become a Retailer page. We typically review applications within one business day and will contact you by email once your account has been approved or if additional information is required.

Most products are sold by the case. Minimum order quantities or order values may vary by product category, brand, and shipping destination. Your account representative will confirm any applicable minimums.

Wholesale case pricing is available to approved accounts. Once approved, you may receive access to current pricing, volume discounts, special promotions, and weekly promotional offers.

Orders are typically processed within 1–3 business days after payment is received and the order is confirmed. We ship nationwide from Brooklyn, New York. Please see our Shipping & Tax Information page for additional details.

Available payment methods may vary by account and order size. Approved customers will receive payment instructions with their invoice or order confirmation.

Yes. Volume pricing may be available on qualifying products and larger orders. Contact your account representative for current quantity breaks and promotional pricing.

Yes. Approved wholesale customers may arrange local pickup in Brooklyn, New York, by appointment. Pickup instructions will be provided once the order is confirmed.

Yes. Summit Supply US ships to customers throughout the United States, subject to carrier availability, product restrictions, and other applicable requirements.

Applicable state and local sales tax may be added unless valid resale or exemption documentation is on file and applies to the transaction. Please see our Shipping & Tax Information page for more details.

Please report shortages, damaged cases, or incorrect items within 48 hours of delivery by emailing info@summitsupplyus.com. Include your order number and photos where applicable. Approved claims may be resolved through replacement or account credit.

Please see our Return Policy page for full details.

Unopened, unexpired products in their original case packaging may be eligible for return or credit within the applicable return period, subject to approval. Certain products or situations may not qualify.

Please review our Return Policy page for complete terms.

Yes. If you are looking for a specific brand, product, UPC, or case pack that is not currently available, contact your account representative or email info@summitsupplyus.com. We may be able to source it for you.

Wholesale pricing may change based on supplier costs, availability, market conditions, freight costs, and promotional programs. Current pricing will be confirmed before your order is finalized.

Yes. Summit Supply US supplies genuine products sourced through established suppliers and distribution channels.

For account questions, product availability, pricing, freight quotes, tax documentation, or order support, contact us at info@summitsupplyus.com or (917) 512-1249.