Return Policy
Last updated: August 2026
Reporting an Issue
Please inspect every delivery upon arrival. Shortages, damaged cases, or incorrect items must be reported to info@summitsupplyus.com within 48 hours of delivery. Please include your order number and photos, where applicable.
Eligible Returns
Unopened, unexpired products in their original case packaging may be eligible for return or credit within 14 days of delivery, subject to approval. Opened cases, expired goods, and items damaged after delivery are not eligible for return or credit.
Damaged or Incorrect Shipments
If your order arrives damaged or does not match your invoice, we will replace the affected items or issue a credit to your account. Contact info@summitsupplyus.com, and we will work to resolve the issue within one business day.
Refused Deliveries
Deliveries refused without prior authorization may be subject to a restocking fee and return freight charges.
How Credits Are Issued
Approved returns will be credited to your wholesale account and applied toward your next invoice or refunded to your original payment method upon request.
