Privacy Policy

When you visit our website, apply for a wholesale account, place an order, or contact Summit Supply US, we may collect information such as:

• Business name and business type
• Contact name
• Email address and telephone number
• Billing and shipping addresses
• Resale certificates, tax identification information, and other business verification documents
• Order and transaction history
• Account preferences
• Communications with our customer support or sales team
• Website usage information, such as browser type, device information, IP address, and pages visited

We collect only the information reasonably necessary to operate our business, provide our services, and maintain wholesale customer accounts.

We may use the information we collect to:

• Review and verify wholesale account applications
• Establish and manage customer accounts
• Process, fulfill, and deliver orders
• Process payments and maintain transaction records
• Provide invoices, order confirmations, shipping updates, and account notifications
• Respond to customer service and product inquiries
• Verify resale certificates and tax-exempt status where applicable
• Prevent fraud, unauthorized transactions, and misuse of our website
• Improve our website, products, and customer experience
• Maintain business, accounting, tax, and compliance records
• Send promotional offers, product updates, or weekly promotional sheets when you have requested or consented to receive them

Payments may be processed through third-party payment processors. Summit Supply US may receive limited information regarding your payment, such as payment status, transaction amount, and payment method.

We do not intend to store complete credit or debit card numbers on our own systems when payments are processed through a third-party payment provider.

Our website may use cookies and similar technologies to operate properly and improve your experience.

These technologies may be used to:

• Keep you signed in to your account
• Remember shopping cart or wishlist contents
• Maintain website security
• Remember certain preferences
• Understand website traffic and usage
• Determine which pages, categories, and products are most useful to customers

Some cookies are essential for the operation of the website, while others may be used for analytics or other optional purposes.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website features.

We may share information with trusted third parties when reasonably necessary to operate our business, including:

• Shipping carriers and freight providers
• Payment processors
• Website hosting and technology providers
• Accounting, tax, and professional service providers
• Customer communication and email service providers
• Fraud prevention and security providers

We provide these parties only with information reasonably necessary for them to perform the applicable service.

We may also disclose information when required by law, regulation, court order, governmental request, or when reasonably necessary to protect our rights, property, customers, or business.

Summit Supply US does not sell personal information to third parties.

If you choose to receive promotional emails, product announcements, availability lists, or weekly promotional sheets, we may use your contact information for those purposes.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us at info@summitsupplyus.com.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications, such as invoices, order confirmations, account notices, or shipping updates.

We retain business, account, and transaction information for as long as reasonably necessary to:

• Maintain your wholesale account
• Fulfill orders and provide customer support
• Maintain accounting and transaction records
• Meet tax, regulatory, legal, and record-keeping requirements
• Resolve disputes
• Prevent fraud and protect our business

Retention periods may vary depending on the type of information and applicable legal or business requirements.

We use reasonable administrative, technical, and organizational measures designed to protect the information we maintain from unauthorized access, disclosure, alteration, or misuse.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials and should contact us promptly if they believe their account has been accessed without authorization.

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how your information is used or disclosed
• Withdraw consent for certain marketing communications

Some requests may be subject to exceptions where we are required or permitted to retain information for tax, accounting, fraud-prevention, contractual, or other legal purposes.

To submit a privacy request, contact info@summitsupplyus.com.

We may need to verify your identity or your authority to make a request on behalf of a business or another individual before completing the request.

Our website may contain links to websites or services operated by third parties.

Summit Supply US is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

Summit Supply US is a wholesale business-to-business supplier. Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable requirements.

When changes are made, the updated policy will be posted on this page with a revised Last Updated date.